What Personal Information Does Orlando Top Roofers Collect?
When you call us at (407) 798-8767, fill out our contact form, or request a free estimate for your roof repair or replacement, we collect only the information you provide: your name, phone number, email address, and property address. We also automatically collect limited technical data through our website analytics, such as your IP address, browser type, and pages visited.
How Do We Use Your Information?
We use your details to respond to your roofing needs — whether that's scheduling a roof inspection, providing a quote for metal roofing installation, or addressing storm damage claims. We may also send occasional service reminders or follow-ups via phone or email. Your data helps us serve you better as your trusted Orlando roofing contractor.
Do We Share Your Information With Third Parties?
Yes, we work with trusted partners to operate our business. Our call tracking provider, Ringba, records and analyzes calls to improve customer service. We also use analytics services (like Google Analytics) to understand website traffic. We never sell your personal data to third parties for their own marketing purposes. All partners are contractually bound to protect your information.
How Long Do We Keep Your Information?
We retain your personal data for as long as needed to fulfill the purposes described in this policy, or as required by Florida law. Typically, this means keeping records of completed roof installations, repairs, and warranties for seven years. After that, we securely delete or anonymize your information.
What Rights Do You Have Over Your Data?
If you're a resident of Orlando, FL, you have the right to request access to, correction of, or deletion of your personal data held by us. You can also opt out of any non-essential communications at any time. To exercise these rights, simply call (407) 798-8767 or email us with your request. We will respond within 30 days as required by applicable law.
How Do We Protect Your Information?
We implement reasonable physical, electronic, and procedural safeguards to secure your personal data. Our website uses SSL encryption, and access to customer records is limited to authorized staff only. While no method is 100% secure, we take your privacy seriously and continually update our practices.
Contact Us About This Privacy Policy
If you have any questions or concerns about how we handle your data, please reach out to Orlando Top Roofers at (407) 798-8767 or visit our office in Orlando, FL. We're here to help — just like we've been doing for decades with quality roofing services across Central Florida.